Terms & Conditions

Terms and Conditions for Majestic Herbs

These Terms and Conditions govern your use of the Majestic Herbs website, products, services, and related store pages. By accessing or using this website, customers agree to these terms along with our Shipping Policy, Return and Refund Policy, and Privacy Policy.

Website Use

Basic rules for using the Majestic Herbs website.

By visiting or using the Majestic Herbs website, you agree to use the store only for lawful purposes and in a way that does not harm the website, the brand, or other users. Any misuse of the website, including fraudulent activity, unauthorized access attempts, or disruption of site operations, is not permitted.

Customers may browse our full collection, read the About Us page, and use our support pages for normal shopping and customer service purposes.

Product Information

How we present product details on the store.

Majestic Herbs aims to present product descriptions, pricing, ingredients, availability, and usage information as accurately as possible. However, product presentation, packaging, and certain details may change from time to time as part of normal business, operational, or brand updates.

Customers should review the relevant product or collection page carefully before placing an order, especially when purchasing from categories such as Hair Oil, Hair Serum, Shampoo, Hair Mask, or Face Serums.

Pricing and Availability

How pricing, stock, and listing availability are handled.

All prices displayed on the website are subject to change without prior notice. Product availability may also change at any time based on stock levels, demand, updates, or operational decisions.

In the event of a pricing mistake, product listing issue, or stock conflict, Majestic Herbs reserves the right to cancel, refuse, or adjust an order before fulfillment. If a payment has already been completed for a cancelled order, the customer will be informed and the applicable next step will be processed accordingly.

Orders and Payment

What happens when a customer places an order.

When a customer places an order on Majestic Herbs, the order is subject to review, confirmation, availability, and successful payment processing. Order confirmation does not automatically mean final acceptance if there is an issue related to stock, fraud checks, payment verification, or operational limitations.

Customers are responsible for providing accurate billing, shipping, and contact details during checkout. Inaccurate information may lead to delays, failed delivery, or order-related complications.

Shipping and Delivery

How delivery terms are connected to your purchase.

Shipping, processing timelines, courier movement, and delivery expectations are governed by the store’s Shipping Policy. Customers should review shipping terms before placing an order and use the Track Order page after dispatch where available.

Delivery timelines are estimates and may be affected by serviceability, courier delays, weather, public holidays, or regional restrictions.

Returns, Replacements and Refunds

The policy rules related to post-delivery support.

Returns, replacements, and refunds are handled according to the Return and Refund Policy published on the website. Customers should review those terms carefully before placing an order.

As currently stated by the brand, refund eligibility is limited to cases involving damaged product or wrong product received, while other eligible approved cases may be addressed through replacement only.

Limitation of Liability

Reasonable boundaries around store responsibility.

Majestic Herbs makes reasonable efforts to operate the website and provide accurate information, but does not guarantee uninterrupted, error-free, or delay-free access at all times. The brand is not liable for indirect, incidental, or consequential losses arising from normal website use, third-party service issues, courier delays, or circumstances outside reasonable control.

Customers are responsible for using the website, products, and information responsibly and for reviewing instructions, policies, and product details before purchase or use.

Intellectual Property

Protection of website content and brand material.

All website content, including brand elements, text, graphics, logos, designs, layout presentation, and related material on Majestic Herbs, belongs to the brand or is used with appropriate rights where applicable. Unauthorized copying, reproduction, resale, or misuse of store content is not permitted without prior permission.

Changes to Terms

How the brand may update these conditions over time.

Majestic Herbs may update or revise these Terms and Conditions from time to time to reflect operational changes, legal requirements, or store policy updates. Continued use of the website after changes are posted will be treated as acceptance of the updated terms.

Contact Information

How to reach Majestic Herbs regarding these terms.

Manufactured & Marketed By Majestic Herbs
Address: Potat compound, Malad East, Mumbai, Maharashtra, India
Customer Care: +91 70212 75355
Email: support@majesticherbs.com

Customers can also reach us through the Contact Us page for general website or order-related support.