Cancellation Policy for Majestic Herbs

Majestic Herbs accepts cancellation requests only if the order has not been processed, packed, or dispatched. Once an order has moved into shipping preparation or has been handed over to the courier, cancellation may no longer be possible.

This policy helps us manage herbal product orders efficiently while keeping customers informed at every stage of the buying process.

Customers may request cancellation only before the order is dispatched from our side. If the request is received early enough and the order has not entered shipment processing, Majestic Herbs may approve the cancellation.

To improve the chance of approval, customers should contact support immediately after placing the order through the Contact Us page or the store’s official support contact details.

Cancellation requests may not be accepted once the order has been processed, packed, shipped, or marked for dispatch. Orders that are already in transit cannot be cancelled through this policy.

In such situations, customers should review the Return and Refund Policy for the next available support route, if applicable.

To request an order cancellation, customers should contact Majestic Herbs as soon as possible and provide the order number, full name, phone number, and reason for cancellation. Requests can be raised through the Contact Us page or the official support details provided on the website.

Early communication is important because order processing may begin quickly after purchase, especially during business hours or promotional periods.

If a cancellation request is approved before dispatch, the applicable refund will be initiated to the customer through the original payment method, subject to payment processing timelines. Final credit timing may vary depending on the bank, card issuer, payment gateway, or payment source used at checkout.

If an order is cancelled before shipping and the payment has been successfully received, Majestic Herbs will process the applicable reversal as per the payment channel workflow.

If the order has already been dispatched, the customer may no longer be eligible to cancel it under this policy. Shipment progress can be checked through the Track Order page where available.

Any further support after dispatch will be subject to the store’s shipping, return, and refund terms published on the website.

Majestic Herbs reserves the right to review each cancellation request individually and approve or decline it depending on the order stage, operational status, payment status, and shipment activity. A cancellation request is not considered final until it is confirmed by the brand.

Manufactured & Marketed By Majestic Herbs
Address: Potat compound, Malad East, Mumbai, Maharashtra, India
Customer Care: +91 70212 75355
Email: support@majesticherbs.com

Customers can also use the Contact Us page for general support and order-related questions.