Privacy Policy

Privacy Policy for Majestic Herbs

This Privacy Policy explains how Majestic Herbs collects, uses, stores, and shares customer information when you visit or interact with our website. You can also review our Shipping Policy, read our Return and Refund Policy, or contact us through the Contact Us page for privacy-related questions.

Information We Collect

The types of customer information that may be collected on our store.

When you visit Majestic Herbs, place an order, contact support, subscribe to updates, or interact with the website, we may collect personal information such as your name, phone number, email address, shipping address, billing details, and order-related information. We may also collect device and browser information, IP address, approximate location data, and on-site activity data through cookies and similar technologies.

This information helps us support customer orders, respond to inquiries, improve the shopping experience, and maintain store security. Customers can also browse our full collection and other store pages while reviewing how information is handled.

How We Use Your Information

Why customer data is used across the store.

Majestic Herbs may use customer information to process orders, arrange shipping, provide customer service, send order updates, detect fraud, improve site performance, and communicate marketing or promotional messages where permitted. Data may also be used to improve product presentation, shopping flow, and store experience across pages such as About Us, FAQs, and the Contact page.

If you contact us directly, we may use the information you provide to respond to your request, verify an order, or resolve support concerns more efficiently.

Cookies and Tracking Technologies

How browsing data may be collected through website tools.

Our website may use cookies, pixels, tags, and similar tracking technologies to remember preferences, measure traffic, understand site usage, and improve marketing performance. These tools may help us understand how visitors interact with content, collections, and customer support pages.

Depending on the apps, advertising tools, and analytics systems active on the store, cookies may also be used for remarketing, conversion tracking, and performance reporting. Customers who continue to use the website acknowledge that such technologies may be used as part of normal store operation.

Shopify and Third-Party Services

Services that may process customer data on behalf of the store.

Majestic Herbs is hosted on Shopify, and Shopify may process customer information to provide store infrastructure, checkout, payment support, and related ecommerce services. Our store may also use third-party services such as payment gateways, courier and shipping systems, analytics tools, marketing platforms, and customer support tools, depending on the apps and integrations active on the website.

These providers may process relevant customer information only to the extent needed to perform their service function. You should review your actual app stack and ensure that any tools such as analytics, Meta Pixel, Google Analytics, email marketing platforms, or shipping partners are reflected correctly in this policy.

Data Sharing and Disclosure

When customer information may be shared.

We may share customer information with trusted service providers involved in payment processing, shipping, order management, fraud prevention, analytics, and store operations. Information may also be shared where required to comply with applicable law, legal requests, or to protect the store’s operational interests and customer safety.

Majestic Herbs does not aim to use customer information beyond legitimate business and operational needs connected to ecommerce activity and customer support.

Data Retention and Security

How information may be stored and protected.

Customer information may be retained for as long as needed to fulfill orders, comply with legal obligations, resolve disputes, support operational records, and maintain necessary business functions. We take reasonable steps to help protect customer information, but no online transmission or storage system can be guaranteed as completely secure.

Customers should also protect their own account access, devices, and personal information when interacting with any ecommerce website.

Your Rights and Choices

How customers can contact us about their personal information.

Depending on your location and applicable law, you may have the right to request access to your personal information, ask for correction, request deletion, or object to certain uses of your data. Customers can contact Majestic Herbs through the Contact Us page for privacy-related requests or account support.

If you receive marketing emails from the brand, you may unsubscribe using the unsubscribe option available in those communications where applicable.

Contact Information

How to reach Majestic Herbs with privacy questions.

Manufactured & Marketed By Majestic Herbs
Address: Potat compound, Malad East, Mumbai, Maharashtra, India
Customer Care: +91 70212 75355
Email: support@majesticherbs.com

For more store information, you can also visit our About Us page and FAQs page.

Policy Updates

How changes to this privacy policy may be handled.

Majestic Herbs may update this Privacy Policy from time to time to reflect operational changes, legal requirements, app usage changes, or improvements in store practices. Customers should review this page periodically to stay informed about how information is handled.