Shipping Policy

Shipping Policy for Majestic Herbs

This Shipping Policy explains how Majestic Herbs processes, ships, and supports customer orders across our store. You can also explore our full collection, track your shipment on the Track Order page, or contact our support team through the Contact Us page.

Order Processing

How we prepare and move orders after purchase.

Orders are processed after successful order confirmation and payment verification. Once an order is prepared for dispatch, customers may receive shipping and tracking updates through the courier system or the Track Order page.

Processing timelines may vary during high-volume periods, public holidays, promotional campaigns, or operational delays. We recommend customers place time-sensitive orders early and contact us through the Contact Us page if they need additional delivery guidance.

Estimated Delivery Time

General delivery expectations after dispatch.

Delivery timelines depend on the destination, courier network, service availability, and local logistics conditions. Estimated delivery windows should be treated as expected ranges rather than guaranteed dates.

Unexpected issues such as weather conditions, remote-area delays, regional restrictions, courier backlogs, or operational disruptions may extend delivery times. For the latest shipment progress, customers should use the Track Order page after dispatch.

Shipping Updates and Tracking

How customers can follow shipment progress.

Once an order is shipped, tracking details may be shared through the courier partner and made available on the store’s Track Order page. Customers should keep their tracking number or shipment details available for quicker status checks.

If tracking has not updated yet, it may mean the package is newly processed or waiting for the next courier scan. If you need help understanding a shipment status, our team is available through the Contact Us page.

Shipping Charges

Information related to delivery fees and charges.

Shipping charges, if applicable, are shown during checkout based on the order value, delivery location, shipping method, and store rules active at the time of purchase. If the store offers free shipping, minimum thresholds or special terms should be applied as displayed during checkout.

Customers should review all shipping fees before placing an order. For product browsing before checkout, you can continue exploring categories such as Hair Oil, Shampoo, and Face Serums.

Delivery Coverage and Address Accuracy

Why correct shipping details matter.

Customers are responsible for providing a complete and accurate shipping address, including name, contact number, landmark, and postal details where required. Majestic Herbs is not responsible for delays caused by incomplete or incorrect shipping information entered during checkout.

Delivery availability may vary by region, courier serviceability, and operational coverage. If a location is not serviceable, our team may contact the customer for an alternate solution through the contact details provided in the order.

Damaged, Delayed or Missing Orders

What to do if a shipment issue occurs.

If your package is delayed, marked delivered without receipt, damaged in transit, or missing items on arrival, please contact Majestic Herbs as soon as possible through the Contact Us page. Please include your order number, phone number, and a short explanation of the issue for faster support.

For refund or return eligibility, customers should also review the Return and Refund Policy. Policy review helps set the right expectations before a support request is raised.

Customer Support

How to reach us for shipping-related help.

For shipping-related questions, order updates, or delivery concerns, customers can contact our support team using the Contact Us page. Our brand pages such as About Us and FAQs also provide additional support information.

Manufactured & Marketed By Majestic Herbs
Address: Potat compound, Malad East, Mumbai, Maharashtra, India
Customer Care: +91 70212 75355
Email: support@majesticherbs.com